Privacy Policy

Overview

Effective date: 24/3/24

Our Commitment to Privacy

We, MT3 Events Ltd. are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our motocross track services or visit our website. By accessing our services or providing your information, you consent to the practices described in this Privacy Policy.

Lawful Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following lawful bases:

1.Contractual Necessity: We process your personal data to fulfill our contractual obligations when you book a session or use our services. This includes processing your booking details, communicating with you regarding your bookings, and providing the requested services.

2.Legitimate Interests: We may process your personal data for our legitimate interests, such as improving our services, analysing usage trends, and protecting against fraud or unauthorized transactions. We ensure that the impact on your privacy rights and interests is proportionate and does not outweigh our legitimate interests.

3.Legal Obligations: We may process your personal data to comply with legal obligations, such as responding to legal requests or government inquiries.

Information We Collect

When you book a session or use our services, we may collect personal information that you provide directly to us. The types of personal information we may collect include:

1.Contact information (e.g., name, email address, phone number)

2.Booking details (e.g., date and time of the race event)

3.Payment details (e.g., PayPal email address)

4.User-generated content (e.g., reviews, comments)

Please note that we do not store or process credit card information directly on our website. All payments are processed through PayPal, and their privacy policy governs the collection and processing of payment information.

How We Use Your Information

We may use the information we collect from you for various purposes, based on the lawful bases mentioned above. These purposes include:

1.Processing your bookings and providing the requested services

2.Sending booking confirmations, reminders, and updates

3.Contacting you regarding your inquiries or customer support requests

4.Administering promotions, contests, or surveys

5.Improving our services, website, and user experience

6.Analyzing usage trends and conducting data analytics

7.Protecting against fraud, unauthorized transactions, or other liabilities

8.Complying with legal obligations and enforcing our policies

Data Sharing and Disclosure

We may share your information in the following circumstances:

1.With trusted third-party service providers who assist us in operating our business and delivering our services (e.g., booking management tools, email service providers). These service providers are contractually bound to safeguard your information and only use it for the intended purposes.

2.With PayPal to process your payment transactions. Your payment information is securely transmitted and processed by PayPal, and we do not have access to or store your credit card details.

3.In response to a legal request, such as a court order, government inquiry, or applicable law enforcement investigation.

4.When necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal obligations, resolving disputes, and enforcing our agreements.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

1.You can access and update your personal information by logging into your account or contacting us directly info@emxsparks.co.uk